SYNAQ API Maintenance - 04/03/2021
Scheduled Maintenance Report for SYNAQ
The scheduled maintenance has been completed.
Posted Mar 04, 2021 - 23:30 CAT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 04, 2021 - 22:00 CAT
Dear Client,


In alignment with SYNAQ's commitment to delivering and supporting superior email services, routine maintenance is a key requirement to ensure that we continue to provide this level of service to our Clients. As such, SYNAQ will be conducting routine database maintenance on our API, which communicates with the SYNAQ Portal for provisioning and product configuration purposes.

The maintenance has been planned for the 4th March 2021 and will occur between 22:00pm – 23:30pm. During this change window, you will be unable to place any new orders or make any configuration changes to product offerings.

To remain up to date regarding the changes or progress of the implementations, please take note of the change control notification updates posted on our status page, which you can subscribe to at
Please note that should you experience any issues or have any queries regarding this process, you can contact our Support Desk on (+27) 11 262 3632 or and we will assist you.

Lastly, we would like to take this opportunity to thank you for your continued support.

Yours Sincerely,

Floyd Derry
SYNAQ | Technical Operations Manager
Posted Feb 25, 2021 - 13:50 CAT
This scheduled maintenance affected: SYNAQ Q Portal.