SYNAQ
All Systems Operational

About This Site

The SYNAQ platform status page, gives you up to the minute insight into the activity status of all our product servers.

Plus you have access to incident reports in a centrally convenient location, quickly and accurately.

SYNAQ Archive Operational
90 days ago
100.0 % uptime
Today
SYNAQ Branding Operational
90 days ago
100.0 % uptime
Today
SYNAQ Cloud Mail Operational
90 days ago
100.0 % uptime
Today
SYNAQ Continuity Operational
90 days ago
100.0 % uptime
Today
SYNAQ Securemail Operational
90 days ago
100.0 % uptime
Today
SYNAQ Q Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Sep 18, 2019

No incidents reported today.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019
Resolved - SYNAQ Cloud Mail services have been fully restored.
Sep 10, 11:09 CAT
Investigating - Dear Clients. SYNAQ Cloud Mail is currently experiencing degraded performance affecting a subset of mailboxes and delays sending and receiving certain mails. Engineers are currently investigating the issue.
Sep 10, 08:48 CAT
Sep 9, 2019
Postmortem - Read details
Sep 13, 12:26 CAT
Resolved - SYNAQ Cloud Mail services have been fully restored
Sep 9, 18:35 CAT
Identified - SYNAQ engineers have identified the issue and are currently working on a resolution
Sep 9, 13:55 CAT
Investigating - Dear Clients. SYNAQ Cloud Mail is currently experiencing degraded performance affecting a subset of mailboxes and delays sending and receiving certain mails. Engineers are currently investigating the issue.
Sep 9, 10:35 CAT
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Postmortem - Read details
Sep 13, 12:23 CAT
Resolved - SYNAQ Securemail Incident has been resolved. All mail flow has returned to normal.
Sep 5, 09:52 CAT
Monitoring - There is currently a 15 minute mail delay. The queues are currently clearing and engineers will continue to monitor.
Sep 5, 09:14 CAT
Identified - SYNAQ Engineers have identified the issue. Mail flow has resumed but there is a delay in mail while working through the backlog
Sep 5, 08:31 CAT
Investigating - SYNAQ Securemail is current experience delays when sending and receiving mail. Engineers are currently investigating
Sep 5, 07:48 CAT
Sep 4, 2019

No incidents reported.