SYNAQ
All Systems Operational

About This Site

The SYNAQ platform status page, gives you up to the minute insight into the activity status of all our product servers.

Plus you have access to incident reports in a centrally convenient location, quickly and accurately.

SYNAQ Archive   Operational
90 days ago
99.99 % uptime
Today
SYNAQ Branding   Operational
90 days ago
99.99 % uptime
Today
SYNAQ Cloud Mail   Operational
90 days ago
99.93 % uptime
Today
SYNAQ Continuity   Operational
90 days ago
99.99 % uptime
Today
SYNAQ Securemail   Operational
90 days ago
99.99 % uptime
Today
SYNAQ Q Portal   Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2018

No incidents reported today.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018
Completed - The scheduled maintenance has been completed.
Nov 29, 02:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 22:00 CAT
Scheduled - SYNAQ | Zimbra Platform Upgrade for SYNAQ Cloud Mail

As per our previous communication, dated 19 October 2018, we provided our clients with the details of the Zimbra upgrade process to version 8.7 patch 7, due for completion on 12 November. Due to the complex and procedural nature of this upgrade and with the client experience in mind, we were unable to upgrade 7/16 stores within the prescribed time frame. As such, we will be scheduling the remainder of the upgrade for the 28th November 2018 from 22:00pm – 00:00am.

We believe that the upgrade has and will prove beneficial and improve the overall SYNAQ Cloud Mail experience due to a number of bug fixes and performance improvements that will be applied as part of this process.

To remain up to date regarding these changes or the progress of the implementations, please take note of the change control notification updates posted on our status page, and/or subscribe to sms notifications at http://status.synaq.com/.

Please note that should you experience any issues or have any queries regarding this process, you can contact our Support Desk on (+27) 11 262 3632 or support@synaq.com and we will assist you. Lastly, we would like to take this opportunity to thank you for your understanding and continued support during this process.

Yours Sincerely,

Floyd Derry | Technical Operations Manager
Nov 19, 09:47 CAT
Nov 27, 2018

No incidents reported.