The SYNAQ Securemail issue has been resolved and the service has returned to optimal functionality.
Feb 18, 08:28 CAT
The SYNAQ Securemail outbound mail delays are no longer occurring and all mail is flowing optimally. We will continue to monitor the mail flow before a final resolution is sent.
Feb 17, 11:48 CAT
Our engineers have identified the cause of the intermittent outbound email delays and are working with the upstream provider to resolve this issue as a matter of priority.
Feb 14, 11:14 CAT
Our engineers are still investigating the SYNAQ Securemail intermittent outbound email delays. Please be assured that this matter is being treated as a matter of urgency and priority.
Feb 13, 14:44 CAT
SYNAQ Securemail is experiencing intermittent email delays when sending outbound through our platform.
Engineers are attending and treating this as a matter of urgency.
Feb 13, 13:39 CAT