SYNAQ | Zimbra Platform Upgrade for SYNAQ Cloud Mail
As per our previous communication, dated 19 October 2018, we provided our clients with the details of the Zimbra upgrade process to version 8.7 patch 7, due for completion on 12 November. Due to the complex and procedural nature of this upgrade and with the client experience in mind, we were unable to upgrade 7/16 stores within the prescribed time frame. As such, we will be scheduling the remainder of the upgrade for the 28th November 2018 from 22:00pm – 00:00am.
We believe that the upgrade has and will prove beneficial and improve the overall SYNAQ Cloud Mail experience due to a number of bug fixes and performance improvements that will be applied as part of this process.
To remain up to date regarding these changes or the progress of the implementations, please take note of the change control notification updates posted on our status page, and/or subscribe to sms notifications at http://status.synaq.com/
Please note that should you experience any issues or have any queries regarding this process, you can contact our Support Desk on (+27) 11 262 3632 or firstname.lastname@example.org
and we will assist you. Lastly, we would like to take this opportunity to thank you for your understanding and continued support during this process.
Floyd Derry | Technical Operations Manager
Nov 19, 09:47 CAT