SYNAQ
All Systems Operational

About This Site

The SYNAQ platform status page, gives you up to the minute insight into the activity status of all our product servers.

Plus you have access to incident reports in a centrally convenient location, quickly and accurately.

SYNAQ Archive Operational
90 days ago
100.0 % uptime
Today
SYNAQ Branding Operational
90 days ago
100.0 % uptime
Today
SYNAQ Cloud Mail Operational
90 days ago
100.0 % uptime
Today
SYNAQ Continuity Operational
90 days ago
100.0 % uptime
Today
SYNAQ Securemail Operational
90 days ago
99.87 % uptime
Today
SYNAQ Q Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 23, 2019

No incidents reported today.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019
Postmortem - Read details
Mar 18, 13:09 CAT
Resolved - The issue has been resolved and no further mail delays are being experienced
Mar 13, 20:04 CAT
Update - Dear Clients. The incident has been resolved. Engineers will continue to monitor the situation whilst the mail queues continue to reduce.
Mar 13, 15:50 CAT
Update - Mail is flowing and the mail queues are reducing whilst our engineers continue to work on the resolution.
Mar 13, 15:32 CAT
Update - Our engineers are still working on the complete resolution as a matter of urgency
Mar 13, 14:38 CAT
Update - Dear Clients,

Status Update: Mail is flowing and we are currently processing a backlog of approximately 40 minutes. Our engineers will continue to monitor closely whilst working on the resolution.
Mar 13, 13:21 CAT
Monitoring - Mail is flowing, processing backlog of ±40 min, engineers monitoring closely
Mar 13, 11:33 CAT
Identified - Engineers have identified the problem and are implementing a fix. Mail is starting to flow again and access to the API slowly being restored
Mar 13, 10:09 CAT
Update - Engineers are still working on the issue. This is being treated with the highest priority.
Mar 13, 09:55 CAT
Investigating - There is currently a connectivity problem through to SYNAQ Securemail services. This will affect all sending and receiving of mail and provisioning to the API
Mar 13, 08:53 CAT
Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.