SYNAQ
All Systems Operational

About This Site

The SYNAQ platform status page, gives you up to the minute insight into the activity status of all our product servers.

Plus you have access to incident reports in a centrally convenient location, quickly and accurately.

SYNAQ Archive Operational
SYNAQ Branding Operational
SYNAQ Cloud Mail Operational
SYNAQ Continuity Operational
SYNAQ Securemail Operational
SYNAQ Q Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2017

No incidents reported today.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017

No incidents reported.

Jun 13, 2017

No incidents reported.

Jun 12, 2017
Resolved - Cloud Mail Incident has been resolved and all mail queues have recovered.
Jun 12, 16:57 CAT
Update - Mail Systems are stable, but Mail Backlog is still being processed.
Jun 12, 15:21 CAT
Monitoring - Issue has been resolved. The mail backlog is being processed and will be restored shortly.
Jun 12, 11:48 CAT
Identified - SYNAQ engineers have identified the issue and are currently working on the resolution. Further updates to follow.
Jun 12, 10:58 CAT
Investigating - Cloud Mail is currently experiencing an outage and engineers are working on the issue as a matter of urgency
Jun 12, 09:02 CAT
Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.

Jun 9, 2017
Postmortem - Read details
Jun 22, 16:25 CAT
Resolved - SYNAQ Engineers have now resolved the Cloudmail issue.
Jun 9, 16:24 CAT
Monitoring - SYNAQ Engineers have identified the root cause of the issue and remedial action has taken place.
We expect full resolution shortly.
Jun 9, 12:48 CAT
Update - SYNAQ Q portal is experiencing degraded performance and users will have issues utilising this tool.
Jun 9, 10:07 CAT
Investigating - Cloud Mail is currently experiencing an authentication issue. The resultant effect is Slow log-in functionality and authentication pop-up requests.
Our engineers are investigating this as a matter of urgency.
Jun 9, 09:36 CAT