Dear Valued Client,
SYNAQ | Cloud Mail and SecureArchive Maintenance
To continue delivering and supporting SYNAQ’s next generation premium email services, we need to conduct periodic routine maintenance to ensure our services run optimally.
As a result, we will be conducting maintenance on our storage required for our Cloud Mail and SecureArchive services. The maintenance has been planned for the 8 May 20201 and will occur between 07:00am – 13:00pm. During this change window, you will be unable to access your mailboxes and archives and therefore be unable to send and receive mail.
To remain up to date regarding the changes or progress of the maintenance, please take note of the change control notification updates posted on our status page, which you can subscribe to at http://status.synaq.com/
Should you experience any issues or have any queries regarding this process, you can contact our Support Desk on (+27) 11 262 3632 or firstname.lastname@example.org
and we will assist you. Lastly, we would like to take this opportunity to thank you for your continued support. We are confident that this routine maintenance will prove beneficial and that it will act as an assurance of SYNAQ’s commitment to providing your organisation with quality and premium services.
SYNAQ | Technical Operations Managerfloyd@synaq.com