UI Maintenance for SYNAQ Securemail and Branding
Scheduled Maintenance Report for SYNAQ
The scheduled maintenance has been completed.
Posted Oct 17, 2020 - 15:00 CAT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 17, 2020 - 10:00 CAT
Dear valued client,

To continue delivering and supporting SYNAQ’s next generation premium email services, we need to conduct periodic routine maintenance to ensure our services run optimally.

As a result, we will be conducting maintenance on our storage that provides data for our Securemail and Branding Web Applications. The maintenance has been planned for the 17 October 2020 and will occur between 10:00am – 15:00pm. During this change window, you will be unable to view some reporting, quarantine, and dashboard information.

To remain up to date regarding the changes or progress of the maintenance, please take note of the change control notification updates posted on our status page, which you can subscribe to at [LINKSHIELD PROTECTED] status.synaq.com/ .

Please note that should you experience any issues or have any queries regarding this process, you can contact our Support Desk on (+27) 11 262 3632 or support@synaq.com and we will assist you.

Lastly, we would like to take this opportunity to thank you for your continued support. We are confident that this routine maintenance will prove beneficial and that it will act as an assurance of SYNAQ’s commitment around providing your organisation with quality and premium services.

Yours sincerely,

Floyd Derry
SYNAQ | Technical Operations Manager
Posted Oct 12, 2020 - 08:40 CAT
This scheduled maintenance affected: SYNAQ Branding and SYNAQ Securemail.