Dear Clients, The SYNAQ Cloud Mail incident has been resolved and the service has returned to optimal functionality.
Sincerely, SYNAQ Technical Team
Posted Nov 17, 2022 - 10:45 CAT
Monitoring
Dear Clients,
Our engineers have identified the problem on the SYNAQ Cloud platform and have implemented a fix. Engineers are monitoring the service stability for the next one hour
We will send our next update in 60 minutes.
Sincerely, SYNAQ Technical Team
Posted Nov 17, 2022 - 09:45 CAT
Update
Dear Clients,
Our engineers are still investigating the SYNAQ Cloud Mail incident. Please be assured that we are treating this as a top priority. We will send our next update in 60 minutes.
Sincerely, SYNAQ Technical Team
Posted Nov 17, 2022 - 08:51 CAT
Investigating
Dear SYNAQ Client,
We are experiencing an intermittent Send/Receive authentication issue on the SYNAQ Cloud Mail platform. Users may experience errors appearing on their mail clients when some authentication attempts time out.