SYNAQ Branding Incident - 05/06/2019
Incident Report for SYNAQ
Resolved
Dear Clients,

All branding services are fully restored and all mails are once again being correctly branded.
Posted 15 days ago. Jun 05, 2019 - 19:27 CAT
Identified
Dear Clients,

The issue has been identified and engineers are currently working on the resolution.
Posted 15 days ago. Jun 05, 2019 - 17:24 CAT
Investigating
Dear Clients,

Please note that SYNAQ Branding has been temporarily disabled to alleviate the mail corruption issues identified at 11:00 this morning. As a result, no branding will be added to mails whilst this issue is being investigated.

Engineers are currently investigating the cause of these issues and are working on a speedy resolution.
Posted 15 days ago. Jun 05, 2019 - 15:07 CAT
This incident affected: SYNAQ Branding.