The SYNAQ Cloud Mail issue has been resolved and the service has returned to optimal functionality.
Posted Jan 22, 2020 - 06:59 CAT
Our engineers have identified the SYNAQ Cloud Mail issue and are continuing to work on a resolution. Please take note that this does not affect mail flow and is only affecting a subset of users archive access.
Posted Jan 21, 2020 - 11:00 CAT
Our engineers have identified the SYNAQ Cloud Mail issue and are working on a resolution.
Posted Jan 21, 2020 - 08:29 CAT
SYNAQ Cloud Mail is currently experiencing an issue where certain users will be unable to access their archives. Engineers are investigating the issue as a matter of urgency.